Firstly, please read our Frequently Asked Questions.
Adding or updating your information on our site searches
Our website search covers accommodation, activities, attractions and events. Depending on the nature of your business, you may need to meet specific criteria in order to be visible on the Visit Wales site.
Accommodation businesses need to be accredited through either Visit Wales or the AA. Read further information on accreditation with Visit Wales.
It is recommended that attractions participate in the Visitor Attraction Quality Scheme.
If you are an activity provider please follow these steps:
- Decide if the activities you offer are listed as part of the Visit Wales Adventure Activity Assurance Scheme – you can download a list here.
- If the activities you offer are NOT listed as part of that scheme please download this form and send the completed form to visitwaleshelp@nvg.net
- If the activities you offer are listed as part of that scheme please complete the activity providers self-certification form.
Activity providers should read the further information on the Visit Wales Adventure Activity Assurance Scheme which will provide you with the relevant information to determine if you need assurance or not. Should you require further information please contact us via: quality.tourism@gov.wales
Events must meet our Events Criteria. If it does you can either add the event yourself via the ProductListing.Wales website, or complete and submit the form linked to from the Events Criteria page.
You can easily amend the details in your product listing online using an account on ProductListing.Wales. If you don't have an account or would like help using ProductListing.Wales, please contact:
Visit Wales Data Steward | visitwaleshelp@nvg.net | 0330 808 9410
For helpful tips for making the most of your product listing download our consumer industry guide of ‘Top tips for an epic listing’.
If you own a self-catering business and advertise it via an agency your details on Visit Wales will be updated by the agency.
If you work with the travel trade and business events market your business can also be listed on our Travel Trade and Meet in Wales websites. For helpful tips to make your listing appropriate for this audience download our Travel Trade and Business Events guide.
Videos have also been prepared to help you to update your listings:
For more information about working with Visit Wales with regards to B2B opportunities and TXGB please contact:
- Mid Wales Tourism for Mid, South and West Wales enquiries - visitwales@mwtcymru.co.uk
- North Wales Tourism for North Wales enquiries - visitwalesopps@northwalestourism.com.
Or see the Tourism Industry Contact Information page.
See the contact us page to lets us know any general comments or feedback about VisitWales.com, or to report problems with the content or our product listings.
Social media
We follow Welsh Government’s social media use guidelines. Please visit the page to find out more about availability and house rules.
Like us on the Visit Wales Facebook page. Post it on our wall, tag us, or add #VisitWales or #WalesbyTrails to your photos or videos and we can reshare your content from there. Please don't post dubious material or anything you do not own the copyright for and don't directly solicit for business or spam the page.
Follow the Visit Wales Instagram account. Tag the account, or add #VisitWales or #WalesbyTrails to your images, and we'll regram what we can.
Follow the Visit Wales Twitter account. Then @message us or use the hashtag #VisitWales or #WalesbyTrails, and we'll retweet what we can.
Please note that adding hashtags to your content doesn't guarantee reshares.
